Frequently Asked Questions
Unlike traditional chatbots that feel robotic and require users to fill out forms before engaging, our AI assistant starts natural conversations just like a real business owner would. It answers questions immediately and gathers contact info in a non-intrusive way.
No coding required! Installation takes just 10-15 minutes—simply copy and paste a snippet of code onto your website. If you need help, we offer support to get you up and running.
Our AI assistant works across multiple channels, including SMS, Google My Business, Facebook, WhatsApp, Instagram, and email—ensuring your business stays connected everywhere.
Yes! We offer a 7-day free trial so you can experience the power of our AI assistant risk-free. No long-term commitment required.
It starts working immediately after installation! However, since it learns and improves over time, we recommend allowing a few days of real-world interactions for optimal performance.
Nope! We operate on a month-to-month subscription with no long-term commitments.
Our AI assistant asks potential customers the right questions to understand their needs, qualifies them based on your business criteria, and can instantly book appointments or send details to your CRM for follow-up.
Absolutely! You or your team can jump into any conversation at any time to personally assist a lead or customer.
No! SmallBiz AI Suite is lightweight and designed for speed. It loads asynchronously, meaning it won’t slow down your website’s performance.
You can train the AI with your own knowledge base, FAQs, and unique business details. It adapts to your industry and customer needs, making it much more powerful than generic chatbots.
Your AI assistant is always on, 24/7, meaning it can answer common questions, collect leads, and even schedule appointments while you focus on running your business.
We designed our AI assistant for service businesses—including plumbers, landscapers, painters, cleaning services, electricians, and more—who want to convert more website visitors into paying customers without hiring extra staff.